E-shop terms of use
Võti24.ee WEB SHOP OPERATING CONDITIONS
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Võti24.ee / Aerton OÜ, with registry code 12589920, address Viljandimaa, Abja-Paluoja, Oru St. 4-7, 69403 (hereinafter the Service Provider or Pool) and the customer who will formalize the order at Võti24.ee e-shop and identify himself by entering his personal data with the order (hereinafter the User of the Service or the Party) entered into an Agreement for the use of this E-shop (hereinafter the Agreement).
1. E-SHOP
1.1. Võti24.ee e-shop (hereinafter the E-shop) is an online store created by the Service Provider, through which the sale of products to the Service user is carried out.
1.2. The e-shop is located at www.võti24.ee
2. GENERAL PROVISIONS
2.1. The contracting parties shall be guided by the laws of the Republic of Estonia, other applicable laws and the agreement agreed upon in the regulation of the relations between them.
2.2. The service provider has the right at any time to make changes to the offered E-Store service.
2.3. The Service Provider has the right unilaterally to change the terms of the Agreement without having to notify it to the User in writing by e-mail.
2.4. The Service Provider makes the Contract available at the Inner Address at www.vktti24.ee in the Purchase Conditions menu, as well as in the Purchase Process before paying for the Purchase by the User.
3. PRODUCTS AND PURCHASING
3.1. The products offered in the e-shop are sold to both individuals and legal entities.
3.2. The user of the service confirms that he is at least 16 years of age.
3.3. The displayed product images are illustrative and may differ from the actual product. The product descriptions in the e-shop may not be exhaustive and may include unintentional errors.
3.4. The availability of products displayed on the e-shop may become due to technical problems in stock accounting or e-shop programs.
3.5. If the product is out of stock and the order can not be fulfilled, the e-shop employee will contact the user and suggest the replacement of a possible new delivery time or product with another product that is of the same price and quality or refunded money. In this case, the user is returned to the money immediately, but not later than within 14 days after the order is submitted.
3.6. The service user selects the desired products and undertakes to enter the information required for filling in the order (surname, first name, company name, registry code, telephone number, e-mail address, delivery address, postal code), method of delivery, confirmation of the contract, consultation and acceptance, and pays for the purchase (including delivery costs) for online banking bank link or credit card payment.
3.7. The user of the service undertakes to submit the actual data necessary for the execution of the order in order to complete the order. The Service Provider is not liable for any non-execution of the order caused by the Service Provider or for any consequential consequences arising from the execution of the order.
3.8. Sales are made when the Service user has sent an order through the E-shop and has paid for the order.
4. PRICES
4.1. All prices in e-shop are EUR and include VAT.
4.2. The service provider has the right at any time to change the prices displayed in the e-shop. If the prices in the E-Shop have been altered after the Service User has submitted and paid for the order, then the Service Provider undertakes to deliver the corresponding products to the Service user at current prices. The user of the service has no right to claim compensation for the difference.
5. TERMS AND CONDITIONS OF DELEGATION
5.1. The service provider can only deliver the purchased goods within the territory of the Republic of Estonia.
5.2. The service user has the right to choose between the following items of delivery (shipment) delivery methods:
5.2.1. Goods will be delivered to the Omniva Pocket PC chosen by the Service User within 3 business days of payment for the purchase. The service price is 2.90 €. The Service Provider will only allow the delivery of a parcel delivery facility if the size of the item to be purchased does not exceed the limit of the parcel closing package. In case of delivery of the purchased goods (shipment), the delivery user shall be sent to the User of the Service upon arrival of the SMS with the door code and the shipment shall be stored in the vending machine for 7 calendar days during which the Service user undertakes to withdraw it. If the User does not send the shipment within the specified period, the shipment will be returned to the Service Provider (Võti24.ee / Aerton OÜ shop, Meistri tee 3, Tutermaa) and the User of the Service has the right to receive the purchased goods upon receipt of the identity document. The Service Provider is not obliged to return the editorial fee paid to the Beneficiary in the said case (except in case of withdrawal from the Contract), and the Service Provider has the right to request an additional fee for the recovery costs in the amount of 2.22 €.
5.2.2. Goods will be delivered to the post office of the Post Office selected by the Service user by courier within 3 business days of payment for the purchase. The service price is € 4.30. Upon delivery of the purchased goods (shipment) to the post office, the User shall be sent SMS to the user at the post office and the post office is kept for 15 calendar days during which the Service user undertakes to withdraw it. If the User does not send the shipment within the specified period, the shipment will be returned to the Service Provider (Võti24.ee / Aerton OÜ shop, Meistri tee 3, Tutermaa) and the User of the Service has the right to receive the purchased goods upon receipt of the identity document. The Service Provider has no obligation to return the editorial fees paid to the Service Provider in the said case (except in the event of withdrawal from the Contract), and the Service Provider has the right to charge an additional fee for the recovery costs in the amount of 1.92 €.
5.2.3. Goods will be delivered to the recipient of the goods by the courier service to the Service User or the Service User by the order. The service price is 4.99 €. For delivery of the purchased goods (shipment), the courier calls the user of the Service and arranges for the delivery time of the shipment. If the User of the Service does not accept the goods at the agreed time, then the Service will send to the User a SMS or an e-mail to send the shipment to the address of the recipient to the nearest post office and the post office is kept for 15 calendar days during which the Service user undertakes to withdraw the shipment. If the User does not send the shipment within the specified period, the shipment will be returned to the Service Provider (Võti24.ee / Aerton OÜ shop, Meistri tee 3, Tutermaa) and the User of the Service has the right to receive the purchased goods upon receipt of the identity document. The Service Provider has no obligation to return the editorial fees paid to the Service Provider in the said case (except in the event of withdrawal from the Contract), and the Service Provider has the right to charge an additional fee for the recovery costs in the amount of 1.92 €.
5.2.4. The user of the service is responsible for the goods at Võti24.ee / Aerton OÜ at Meistri tee 3, at the Aerton OÜ shop in Tutermaa (Võti24.ee / Aerton OÜ shop Meistri tee 3, Tutermaa). The service is free of charge. If the Service user makes a purchase through the E-shop before 13:00, then the Service Provider will allow the delivery of the goods purchased on the same day starting at 17:00. If the Service user completes the purchase at 13:00, the Service Provider will allow the delivery of the purchased goods from 10:00 on the next day, unless the next day is a public holy day. In this case, the Service Provider will allow the delivery of the purchased goods to the national working day following the national holiday. The service provider issues the ordered goods only on the basis of an identity document to the buyer or consignee indicated on the order.
5.3. The user of the service undertakes to comply with clauses 5.2.1. - 5.2.3. In case of use of the described methods of delivery, the Service Provider shall be informed in writing promptly, but not later than within 2 (two) business days of receipt of the shipment, if the shipment is improperly delivered, broken, defective or incomplete. The Service Provider also undertakes to inform the Service User's Service Provider in writing within 15 (fifteen) calendar days from the receipt of the confirmation of the order if the consignment has not been delivered to this destination by the Service Supplier's choice of delivery or made available at that destination.
RIGHT TO RIGHT
6.1. The Self-Service User has a right of withdrawal of 14 days from the distance contract. The withdrawal period expires 14 days from the day the customer of the Self-employed Service Provider or his designated third party, who is not the carrier of the goods, has physically acquired the goods. In order to use the right of withdrawal, the Service User undertakes to submit an unambiguous withdrawal statement to the Service Provider, whose optional standard form is available on the Internet at www.võti24.ee in the "Purchase Conditions" menu under the submenu "14 day withdrawal right".
6.2. The service user has the right to file a withdrawal application by choosing one of the following:
6.2.1. Applying for withdrawal from the Service Provider related to the e-poem, Võti24.ee / Aerton OÜ shop, Meistri tee 3, Tutermaa.
6.2.2. Send an exit notification by post to Aerton OÜ e-shop, Meistri tee 3, Tutermaa, Harku vald, 76603
6.2.3. Send an exit notification at help@aerton.ee
6.3. If the User of the Service has decided to withdraw from the contract, it will be obliged to return the Goods to the Service Provider within 14 days after submission of the withdrawal application to the Service Provider.
6.4. Returned product must be defective, complete, in original packaging and unused. Product packaging may only be opened with care, without damaging them, as is customary in normal packaging.
6.5. In the event of withdrawal from the Agreement of the User of the Self-employed person in accordance with clauses 6.1. - 6.4., The Service provider returns to the User of the Service all payments received under the Agreement, including delivery costs (except for additional costs arising from the mode of delivery chosen by the Service User which differs from the cheapest method of delivery offered by the Service Provider) without delay, but not later than 14 days after From the day that the Service Provider became aware of the decision of the Service User to withdraw from the Agreement, the goods subject to the Contract were in their possession and they fully corresponded to Clause 6.4 of the Agreement.
6.6. The money will be transferred to the same current account, from which the receipt was received by the Service Provider.
6.7. The user of the service undertakes to bear the cost of returning the goods, unless the returned goods did not match the order of the Service user.
6.8. In the event that after the return of the product it becomes evident that the product does not comply with clauses 6.1. - 6.4, the funds will not be refunded to the Service User and the returned goods will be deposited with the Service Provider. The Service user will cover the cost of the deposit or the return of the Product to the Service user.
7. PROCEDURES FOR PROCEEDINGS
7.1. For the products purchased from the e-shop, the 2-year term for submission of a claim to the user of the Service provided to the sole proprietor pursuant to § 218 (2) of the Law of Obligations Act applies.
7.2. Complaints are filed by the Service User in clauses 6.2.1. - 6.1.3. the contact addresses provided.
8. PERSONAL DATA AND THEIR USE
8.1. The service user gives clear and informed consent to the Service Provider for the processing of its personal data.
8.2. When submitting an order to the Service Provider entered by the Service Provider, the User's personal information is transferred to the Customer Register and used to provide the Selling Service and to provide the Goods to the Service User.
8.3. Card data is requested using secure SSL data and MasterCard SecureCode and Verified by Visa security systems.
8.4. The service provider does not see the card information entered. In order to make a transaction, the cardholder is referred to the Card Center (Nets Estonia ASwww.estcard.ee) in a secure environment. At the time of payment, the card holder's card data entry is carried out by the cardholder in the database stored on the Card Center's server and the data is also stored on the server located in the Card Center.
8.5. The source of personal data is the creation of a customer relationship in the registration of an order in the e-shop.
8.6. To registration of the personal data included in the data service user in order for the purchased goods Wishlist positioned products, surname, first name (s), street, house, apartment, town or city, postcode, country, telephone number, date of birth, sex, delivery method, enter your comments used the method of payment, accepted the agreement, solicitation, you agree to use the browser and version, operating system, IP address, device type, the execution time of operations, Koduekstra client number.
8.7. Personal data are processed by Aerton OÜ, Meistri tee 3, 76603 Tutermaa, registry code 12589920.
8.8. The personal data of the Service User, which is necessary for the delivery of the goods to the Service user, is forwarded to the company providing courier services.
8.9. The protection of personal data is guaranteed by all statutory security measures.
8.10 The service provider undertakes not to transfer the registered personal data to unauthorized persons.
8.11. The service provider reserves the right to deliver the service users personal data relating to persons who have contracts for that purpose given the right, a legal right, and who processes the data legally required to settle the obligation and the persons who have the legal right, and this is the service user or any other person's life, health or freedom for protection.
8.12. The service user has the right to control personal data relating to himself or to change them or to request removal of his personal data from the register.
8.13. The Service User gives the Service Provider the consent to send an order confirmation to the e-mail address entered upon submission of the order, as well as to send the e-mails necessary for execution of the Contract.
8.14. The service user agrees to the Service Provider to send solicitation offers at the time the user account is created or when the order is submitted to the email address entered, if it has indicated the corresponding consent in the corresponding window with the check mark.
9. LIABILITY
9.1. The service provider is responsible for the sales price of the product. The Service Provider fails to assume responsibility for damages caused by defective products such as damage to property or information, loss of turnover or profit.
9.2. The service user undertakes to use the e-shop service solely on the basis of good practices.
9.3 The user of the service is solely responsible for the expenses incurred in connection with the purchase and maintenance of data communication systems related to the software used for the use of the equipment, as well as for other expenses incurred in using the E-Shop.
9.4. The user of the service is solely responsible for the damage caused to the Service provider, other Service users or third parties, against the terms of use of the E-Shop Terms of Use and against the law or good practices against the use of the E-store.
9.5 If one of the Parties to the Agreement breaches its obligations under the Agreement, the other Party has the right to first claim:
9.5.1. fulfillment of the obligation;
9.5.2. to refuse to fulfill its obligations owed;
9.5.3. claim damages;
9.5.4. withdraw from the contract or say the contract;
9.5.5. price reduction;
9.5.6. late payment of a financial obligation, which is 0.15% of the amount owed for each day delayed due to the fulfillment of each obligation.
9.6. In the event of violation of the obligation, the Parties may use, separately or in combination, all legal remedies provided by law or the Contract which can be used simultaneously, unless otherwise provided by law or the Contract. The use of a remedy arising from a breach of duty does not deprive the Party of the right to demand compensation for the damage caused by the violation of the obligation.
9.7. The party may not rely on the breach of duty by the other Party and, consequently, not avail itself of legal remedies in so far as the breach was caused by his own act or the fact or event arising therefrom and which is the subject of a rush.
10. ADJUSTMENT OF DIFFERENTIALITIES
10.1. The disagreements arising from the Agreement between the Service User and the Service Provider are resolved by negotiation. In the event of failure to reach an agreement, the Parties have the right to appeal to the Consumer Complaints Commission at the Consumer Protection Board or to resolve the dispute in the Harju County Court.
11. APPROVAL OF USE TERMS
11.1 Access to the terms and conditions in the Service Agreement is mandatory for the Service User.
11.2. By ticking the order in the respective window "I have read and agree to the terms", the Service user agrees to understand the terms and conditions of the Agreement, to understand and agree to the terms and conditions of the Agreement.